Tracking order

At LinnFleet, we understand that knowing where your order is—and when it will arrive—is just as important as the quality of the shirts, skirts, pants, and trousers you’ve chosen. That’s why we’ve built a straightforward, transparent tracking process designed to keep you informed from the moment your payment is confirmed to the instant your package reaches your door.

How Order Tracking Works

Once your order is placed and processed, we immediately generate a unique tracking number for every shipment. This number is your key to real-time visibility. Here is the step-by-step journey of your package:

  1. Order Confirmation (Day 0): You will receive an email at the address you provided during checkout, containing your order reference and a preliminary shipping timeline.
  2. Warehouse Processing (Days 1–2): Our team carefully picks, quality-checks, and packs your items. No status update is sent during this phase, but your order is active.
  3. Dispatch & Tracking Number Issued (Day 2–3): As soon as your parcel leaves our facility, we send a second email to [email protected]’s system—this email contains your tracking number and the carrier’s name (e.g., DHL, FedEx, UPS, or regional postal service).
  4. In-Transit Updates: From this point, the carrier updates the tracking status at every sorting facility and delivery scan. You can view these updates 24/7 using the methods below.
  5. Delivery: Once your package arrives, the carrier will mark it as “Delivered.” If you opted for a signature, please have your ID ready.

Where to Find Your Tracking Number

Your tracking number is always sent to the email you used at checkout. Please check your inbox (and spam folder) for a message from [email protected] with the subject line: “Your LinnFleet order has shipped.” If you cannot locate this email, simply write to us at [email protected] with your order number, and we will resend the tracking details within one business day.

Track Your Package on a Third-Party Platform

While our confirmation email includes a direct link, you may also use any reliable global tracking aggregator. We recommend 17TRACK because it supports over 1,500 carriers worldwide and automatically detects your carrier from the tracking number format.

How to use 17TRACK:

  1. Go to https://www.17track.net .
  2. Copy your tracking number from the LinnFleet shipping email.
  3. Paste it into the search bar on the homepage and press “Track.”
  4. You will see a timeline of events, including the estimated delivery date, current location, and any customs or delay notices.

Alternatively, you can use AfterShip ( https://www.aftership.com ) or PackageRadar ( https://www.packageradar.com )—both work similarly and are free for individual use.

What to Do If Tracking Shows No Movement

Sometimes carriers delay scanning, especially during weekends, holidays, or international handovers. If your tracking status has not changed for more than 5 business days, please do the following:

  • Wait one additional day—occasionally the first scan occurs only after the parcel reaches a regional hub.
  • Check the carrier’s official website directly using the same tracking number, as some local post offices update their own systems faster than aggregators.
  • If the status remains unchanged after 6 business days, email us at [email protected] with your order number and tracking number. Our team will open an investigation with the carrier and respond within 48 hours.

Delivery Timeframes & Delays

Standard delivery typically takes 5–10 business days for international orders and 2–4 business days for domestic shipments. Please note that customs clearance, remote postal codes, or extreme weather may add 2–3 extra days. We do not control these external factors, but we will always provide the most accurate carrier estimate available.

Order Issues & Lost Packages

If your tracking shows “Delivered” but you have not received the parcel, please first check with neighbors, building management, or any secure drop-off location. If the package is genuinely lost, contact us at [email protected] within 14 days of the delivery date. We will either reship your items or issue a full refund, depending on your preference and stock availability.

For any other questions about your order, our support team is available via email only at [email protected]. We aim to reply to every inquiry within 24 hours on business days. Thank you for shopping with LinnFleet—we are committed to making your tracking experience as seamless as the fit of our clothing.